Privacy Policy

YUKI CRYSTALS

Effective Date: May 22, 2024

YUKI CRYSTALS (“we” or “the company”) respects and protects the privacy of users. This privacy policy explains how we collect, use, disclose, and protect your information. By using our website or services, you agree to the terms of this privacy policy.

Information We Collect

We may collect the following types of user information:

  • Personal identification information (such as name, email address, phone number)
  • Transaction information (such as purchase records, payment information)
  • Technical information (such as IP address, browser type, access times)
  • Usage data (such as how you use our website and services)

Methods of Information Collection

We collect user information through the following methods:

  • When you register an account on our website
  • When you place an order or purchase products
  • When you contact our customer service team
  • Through cookies and other tracking technologies

Use of Information

We use the collected information for the following purposes:

  • To process and complete your orders
  • To provide customer support and services
  • To send promotional information, updates, and other relevant information
  • To improve our website and services
  • To conduct market analysis and research

Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information with third parties in the following situations:

  • In cooperation with our service providers to provide and improve our services (e.g., payment processing, logistics services)
  • To comply with laws and regulations or respond to legal requests
  • To protect our rights, property, or safety, or the rights, property, or safety of users and the public

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include but are not limited to data encryption, access controls, and regular security reviews.

User Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt-out of receiving our marketing information
  • Withdraw your consent (if applicable)

To exercise your rights, please contact us using the contact information provided below.

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will post any changes to this privacy policy on this page, and for significant changes, we will notify you via email.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

Contact Us

If you have any questions about this privacy policy or need more information, please contact us:

YUKI CRYSTALS
Phone: +86 19916755538